FREQUENTLY ASKED QUESTIONS

Please feel free to get in touch if you can't find your answer below.

  • Here at Pasticceria Lorena I take allergies and intolerances very seriously. The majority of my products contain allergens including: NUTS (HAZELNUTS, PISTACHIOS, ALMONDS and PINENUTS) WHEAT GLUTEN, EGGS, SOYA and MILK. Some products also contain SULPHITES. It is important to note that some of my products have added syrups and flavourings which contain E numbers, when consumed in large quantities these can have an adverse effect on children’s behaviour. Please discuss any allergies or intolerances with me before ordering. I cannot cater for people with allergies of the foods listed above.

    I can use Gluten-free flour in some of my cake options for those choosing this as a dietary preference, however I am not a gluten-free kitchen, therefore I cannot guarantee against traces or cater for coeliacs.

    Unfortunately I do not offer vegan or egg-free cakes.

    Please note some of my recipes contain pork gelatine, if you are vegetarian, please specify and I can use an alternative.

    If you are in any doubt about allergens or dietary requirements, please ask before placing an order.

  • Absolutely not! I make traditional Italian cakes and pastries using traditional, authentic recipes. These do not include the use of fondant, sugar paste or buttercream nor heavy use of food colouring. I do not make novelty cakes, sugar models or sugar flowers. I make fresh, delicious, beautiful looking cakes with quality, fresh and natural ingredients.

  • Well…The simple answer is the more notice you can give the better. I am the only baker in my business therefore there is a limit to the number of orders I can take at any one time, so if you can, get in there first! For smaller orders of gateaux or pastries, a weeks’ notice is preferable, for weddings and large events I recommend 6-12 months’ notice. However, I never like to let people down, so always give me a call and I will do my best to accommodate you, even at short notice.

  • All of my cakes and pastries are best eaten on the day of collection for maximum freshness. Products containing fresh cream and pastry cream remain fresh for 48 hours after collection if they are refrigerated. They will be safe to consume up to 72 hours after collection however please note the pastry may begin to soften and the quality diminish.

  • Most of my products need to be refrigerated and can be done so in the box provided. If you have ordered my cakes and pastries for a party, please note they should not be left out on display for more than 3 hours at room temperature. I do not recommend freezing my bakes, as the quality of the pastry and cream is affected.

  • My cakes are light and more dessert like, therefore they cannot be sliced in finger portions as a traditional English sponge cake can. I therefore cater for dessert portions approximately 2 inches by 2 inches rather than finger slices. My cake range will specify portions for an 8-inch cake, if you are catering for larger events, please ask me to quote for your number of guests.

    My pastries are small and vary from bite-sized to slightly bigger dessert portions. I advise you to order 2-3 per person to give your guests the option to try more than one variety and offer them the equivalent of a full dessert portion. For weddings and large events, I have a minimum order of 50 per type of pastry, for smaller orders, it’s 24.

  • Delivery is available on request for larger orders such as weddings or parties at an additional cost based on distance and time. This should be discussed at the time of placing your order. Smaller orders under £150 are for collection only.

  • If you are ordering for a wedding or large event, I offer a consultation and tasting session where you have my undivided attention for an hour. During this time, you will get to sample some of my pastries and cakes, and we can discuss exactly what you want for your cake or dessert table. Tasting consultations cost £30.

    To help me get a feel for your wedding or party, please bring with you any images, mood boards, stationary, textiles, colour schemes etc that you are using/thinking of using. I will ask lots of questions and feel free to do the same and then together we can arrive at the perfect design and dessert selection for you.

  • These are entirely bespoke and therefore one price doesn’t fit all. There are many factors that determine the price of a cake including the complexity of design and detail, size, ingredients, the addition of toppers or flowers, delivery, set up and stand hire. However, I know how important it is to get an idea of cost so here is a rough guide:

    ITALIAN WEDDING CAKES 2024

    PAN DI SPAGNA -
    TYPICALLY £5-£7 PER PORTION inclusive of stand hire, delivery and set up

    MILLE FOGLIE -
    TYPICALLY £4-£5.50 PER PORTION inclusive of stand hire, delivery and set up.

  • This is very much dependent on the type of desserts and quantity you choose, as well as if you would like me to display them and in what way. Factors affecting the cost will be choice, type and quantity of pastries, additional feature cakes, design presentation costs, stand hire, delivery and set up, collection of stands etc the following day. However, I know how important it is to get an idea of cost, so here is a rough guide:

    DESSERT TABLES IN 2024
    TYPICALLY BETWEEN £10-£13 PER HEAD including 2-3 pastries per person, a single tier feature cake, delivery, set up and presentation costs.

    SWEET CANAPE TABLES in 2024
    TYPICALLY £8-10 PER HEAD including 2-3 pastries per person, delivery, set up and presentation costs.